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Charleston Town Center

Discover the premier shopping destination, Charleston Town Center, located in the heart of West Virginia. Explore high-end retailers, exquisite dining, and top-notch entertainment. Experience the charm and sophistication of this iconic shopping center, capturing the essence of Charleston's vibrant culture.

Located in Charleston, the architectural gem of West Virginia, Charleston Town Center is a premier shopping destination that seamlessly blends luxury with convenience. Boasting a wide array of high-end retailers, exquisite dining options, and top-notch entertainment, Charleston Town Center promises an unparalleled experience for both locals and visitors alike. With its unique blend of classic charm and modern sophistication, this iconic shopping center stands as a testament to Charleston’s rich history and vibrant culture. Whether you’re indulging in a shopping spree, savoring a delectable meal, or catching a show, Charleston Town Center offers a truly unforgettable experience that captures the essence of this captivating city.

Charleston Town Center


Charleston Town Center is a premiere shopping destination located in Charleston, West Virginia. With its prime location in the heart of downtown, it is easily accessible to both residents and tourists alike. This expansive mall offers a wide range of stores, dining options, entertainment, and services, making it a one-stop destination for all your shopping and leisure needs.


Situated at 3000 Charleston Town Center, this mall enjoys a central location that is surrounded by the vibrant downtown atmosphere. Its proximity to major highways and public transportation hubs makes it a convenient destination for shoppers from all over the region. Whether you’re coming from within the city or from out of town, Charleston Town Center is an easily accessible location.


Charleston Town Center has a rich history that dates back to its opening in 1983. Originally known as Charleston Mall, it quickly became a beloved shopping hub for residents and visitors alike. In 2004, the mall underwent a significant renovation and expansion, resulting in the modern and stylish shopping center it is today. With its continued commitment to providing an exceptional shopping experience, Charleston Town Center has solidified its place as a premier retail destination.

Size and Layout

Spanning over 1.5 million square feet, Charleston Town Center boasts an impressive size that allows for a diverse range of shopping experiences. The mall is split into four main areas: the North Corridor, South Corridor, East End, and Upper Level. Each section offers a unique selection of stores and services, ensuring that there is something for everyone.

Stores and Shopping

Charleston Town Center is home to a plethora of stores and shopping options, catering to a variety of tastes and preferences. Whether you’re in search of high-end luxury brands or budget-friendly finds, this mall has you covered.

Anchor Stores

The mall features several anchor stores that provide a solid foundation for the retail mix. These include popular destinations such as Macy’s, JCPenney, and Sears. These well-established department stores offer a wide range of products and services, ensuring that customers can find everything they need under one roof.

Specialty Stores

In addition to the anchor stores, Charleston Town Center boasts a diverse range of specialty stores. From fashion boutiques to electronics, home decor to beauty products, there is an abundance of options to choose from. Popular specialty stores in the mall include H&M, Sephora, Apple, and Bath & Body Works.

Food and Dining

No shopping trip is complete without satisfying your taste buds, and Charleston Town Center has a multitude of dining options to choose from. Whether you’re in the mood for a quick bite or a fine dining experience, this mall has it all. From familiar favorites like Panera Bread and Chick-fil-A to local gems such as Bridge Road Bistro and Black Sheep Burritos, there is a wide range of culinary delights to suit every palate.

Entertainment Options

In addition to shopping and dining, Charleston Town Center offers a variety of entertainment options to keep visitors entertained. The mall houses a state-of-the-art movie theater, where you can catch the latest blockbusters. There is also an arcade and a bowling alley, perfect for a fun-filled day with family and friends. Additionally, the mall hosts regular events and performances, ranging from live music to fashion shows, ensuring that there is always something exciting happening.

Events and Promotions

Charleston Town Center is known for its vibrant calendar of events and promotions, which add an extra element of excitement to the shopping experience. Whether you’re looking for annual events to mark on your calendar or seeking out sales and discounts, this mall has you covered.

Annual Events

The mall hosts a variety of annual events that draw in crowds from near and far. One such event is the Charleston Town Center Fashion Show, where top fashion brands showcase their latest collections on the runway. This event is a must-attend for fashion enthusiasts and offers a unique opportunity to see the latest trends up close.

Another highly anticipated annual event at the mall is the Charleston Town Center Holiday Parade. This festive parade brings the community together in celebration of the holiday season, featuring marching bands, colorful floats, and appearances by Santa Claus himself.

Sales and Discounts

Charleston Town Center regularly features sales and discounts that provide shoppers with the opportunity to score great deals. Whether it’s a seasonal clearance sale or special promotions during major holidays, there are plenty of opportunities to save money while still enjoying a premium shopping experience.

Promotional Campaigns

From time to time, the mall launches promotional campaigns to further engage with its customers. These campaigns may include contests, giveaways, or interactive experiences designed to enhance the overall shopping experience. Be on the lookout for these promotions as they offer a chance to win exciting prizes and create lasting memories.

Services and Amenities

Charleston Town Center goes above and beyond to ensure that every aspect of your visit is comfortable and convenient. The mall offers a range of services and amenities that cater to the needs of its visitors.


One of the major advantages of shopping at Charleston Town Center is the ample parking available. The mall provides a spacious parking facility, making it easy for shoppers to find a spot even during peak hours. Additionally, there are designated parking areas for disabled individuals, ensuring accessibility for all.


Clean and well-maintained restrooms are essential for any shopping experience, and Charleston Town Center takes pride in providing top-notch facilities. The restrooms are conveniently located throughout the mall, making it easy for visitors to freshen up during their shopping spree.


Staying connected is important in today’s digital age, and Charleston Town Center understands that. The mall offers complimentary Wi-Fi throughout its premises, allowing visitors to connect to the internet and stay in touch with loved ones or browse their favorite websites while they shop.

Guest Services

Charleston Town Center offers a dedicated guest services department to assist shoppers with any inquiries or concerns they may have. Whether you need help with store directions, lost and found services, or general information about the mall, the friendly and knowledgeable staff are there to assist you.

Charleston Town Center

Local Impact

Charleston Town Center has a significant impact on the local community, contributing to the economy and engaging in community initiatives.


The mall serves as a major employer in the region, providing numerous job opportunities to local residents. From retail positions to management roles, Charleston Town Center offers a variety of employment options, helping to stimulate the local job market and provide steady income for individuals and families.

Supporting Local Economy

By attracting a diverse range of retailers, Charleston Town Center contributes to the growth and stability of the local economy. The mall provides a platform for small businesses to thrive, making it easier for local entrepreneurs to reach a larger audience. Additionally, the mall’s success translates into increased tourism and spending within the community, further stimulating economic growth.

Community Engagement

Charleston Town Center recognizes the importance of giving back to the community and actively engages in various community initiatives. The mall partners with local organizations and charities to support causes such as education, healthcare, and youth development. Through these partnerships, Charleston Town Center plays a vital role in improving the lives of individuals and making a positive impact on the community as a whole.

Sustainability Initiatives

Charleston Town Center is committed to environmental responsibility and has implemented several sustainability initiatives to reduce its environmental footprint.

Energy Efficiency

The mall has implemented energy-efficient lighting and HVAC systems throughout its premises, reducing energy consumption and minimizing its impact on the environment. Additionally, Charleston Town Center encourages its tenants to adopt sustainable practices, such as using energy-efficient appliances and implementing recycling programs.

Waste Management

Proper waste management is a priority at Charleston Town Center. The mall has implemented a comprehensive recycling program, ensuring that paper, plastic, and other recyclable materials are properly sorted and disposed of. Additionally, the mall promotes responsible waste management practices among its tenants, encouraging them to minimize waste and recycle whenever possible.

Community Involvement

Charleston Town Center actively engages with the local community to raise awareness about sustainability and environmental issues. The mall organizes educational events and workshops focused on topics such as recycling, energy conservation, and sustainable living. By involving the community in these initiatives, Charleston Town Center aims to inspire positive change and create a greener future for all.

Charleston Town Center

Future Developments

Charleston Town Center is constantly evolving to meet the changing needs and expectations of its customers. The mall has several future developments in the pipeline that aim to enhance the shopping experience and attract new visitors.

Expansion Plans

Charleston Town Center has plans to expand its retail and entertainment offerings in the coming years. This expansion will include the addition of new stores as well as the introduction of exciting new entertainment options. By continually expanding and revitalizing its offerings, the mall aims to stay ahead of the curve and provide a fresh and engaging experience for shoppers.

New Store Openings

In line with its expansion plans, Charleston Town Center will be welcoming new stores to its lineup. These new additions will further diversify the retail mix, offering shoppers even more options to choose from. Whether you’re in search of the latest fashion trends, technology gadgets, or home decor, these new stores are sure to meet your needs and elevate your shopping experience.

Customer Reviews

Customer reviews provide valuable insights into the shopping experience at Charleston Town Center. Let’s take a closer look at both positive and negative feedback received from customers.

Positive Feedback

Many customers praise the wide range of stores available at Charleston Town Center. They appreciate the diverse selection of retailers, ranging from well-known brands to unique specialty stores. Customers also highlight the convenience of the mall’s location, making it easily accessible to both locals and visitors.

Additionally, the exceptional customer service at Charleston Town Center receives high praise from shoppers. The friendly and knowledgeable staff go above and beyond to assist customers, ensuring a pleasant and memorable shopping experience.

Negative Feedback

Some customers express concerns regarding the mall’s parking availability during peak hours. They mention that finding a parking spot can be challenging, especially on busy shopping days or during special events. Additionally, a few customers have mentioned that they would appreciate more affordable dining options within the mall.

It is important to note that while there may be some negative feedback, Charleston Town Center takes customer concerns seriously and continually strives to improve and address any issues raised.

Charleston Town Center

Comparisons to Other Malls

Charleston Town Center stands out from other malls in several aspects. Let’s explore some key differences and similarities when compared to other shopping destinations.

Features and Amenities

Charleston Town Center offers a wide range of features and amenities that set it apart from other malls. Its central location, ample parking, and diverse retail mix make it a convenient and appealing destination for shoppers. Additionally, the mall’s commitment to sustainability initiatives and community engagement further enhance its appeal.

Size and Design

With its impressive size of over 1.5 million square feet, Charleston Town Center offers a vast shopping experience. The mall’s layout is designed in a way that allows for easy navigation and exploration. The four main sections provide distinct shopping experiences, ensuring that there is something for everyone.

Retail Mix

One of the strengths of Charleston Town Center is its diverse retail mix. From high-end luxury brands to budget-friendly stores, the mall caters to a wide range of customer preferences and budgets. This variety sets it apart from other malls that may predominantly focus on one specific market segment.


Charleston Town Center is a premier shopping destination that has established itself as a beloved part of the Charleston community. With its prime location, wide range of stores, diverse dining options, and engaging entertainment offerings, the mall provides an exceptional shopping experience for visitors of all ages. Whether you’re in search of the latest fashion trends, delicious dining options, or engaging events, Charleston Town Center has something for everyone.

With its commitment to sustainability, community engagement, and continued expansion plans, the mall is poised to meet the ever-evolving needs and expectations of its customers. As Charleston Town Center continues to thrive and grow, it solidifies its position as a top-notch shopping destination in the region.

Overall, Charleston Town Center is a must-visit destination for those looking for a comprehensive and enjoyable shopping experience. So, gather your friends and family and head to Charleston Town Center for a day of shopping, dining, and entertainment that you won’t soon forget.

Charleston Town Center

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